Self-service can help to promote a better quality of personal care and understanding. It can play a major role in providing a trustworthy and highly secure means of transmitting information between the patient and his/her doctor or healthcare advisor, without the need to go via a third party. It also enables patients to have improved access to information and can help surgeries and hospitals to run in a more efficient manner by automating the check-in procedure.
- Appointment booking kiosks, for patients to make or view appointments Patient records terminals, allowing patients to chec k their medical records
- Health information terminals, which provide general health information and give answers to common questions